Hospitality Assistant & Volunteer Coordinator

Location: Savannah, Georgia
Term: Savannah Music Festival 2024
Start Date: February 2024 (remote); March 25, 2024 (In person)
Reports To:

Artist Relations & Programming Manager

The Savannah Music Festival is seeking a Hospitality Assistant & Volunteer Coordinator. This is a temporary position that reports to the Hospitality Coordinator and works closely with the Artist Relations & Programming Manager and Festival Volunteer Coordinator during the 17-day Festival. The position will require limited remote hours in February 2024; in-person set up and breakdown dates March 25-27 and April 14-15, and festival hours March 29-April 13, 2024.

DUTIES & RESPONSIBILITIES

As assistant to Hospitality Coordinator:

Become intimately familiar with Festival schedule and venues
With Hospitality Coordinator, purchase, deliver, set up, and load out artist rider hospitality requirements for 8-10 performance and rehearsal venues during the Festival
Assist in supervision of catering delivery and pick up at 8-10 venues during the Festival
Track expenses and report regularly to Artist Relations & Programming Manager
Provide courteous and prompt service to festival artists

As coordinator of Hospitality Volunteers:

Review and amend schedule of hospitality volunteers at all venues for the Festival
Recruit hospitality volunteers in advance of the Festival
Train and supervise hospitality volunteers during the Festival
Communicate regularly with hospitality volunteers before, during, and after shifts

KNOWLEDGE & SKILLS

Strong verbal and written communication skills, including conflict resolution in high-stress environments
Collaborative working style with a hands-on approach to teamwork and managing
Positive attitude and proven record of reliability
Impeccable attention to detail and ability to manage a large workload over a short period of time
Patience, empathy, and ability to work with different personalities
Discretion and professionalism
Must have the ability to multi-task, troubleshoot, and work under pressure
Ability to interact with artists and festival staff professionally and personally
Previous experience working in hospitality/catering and volunteer management. Festival hospitality/catering experience a plus
Proficient in Google Suite. Familiarity with Airtable a plus
Willingness, availability, energy, and stamina to work long hours (often 16+ hours) during 17-day Festival
Must have a valid driver’s license and driving experience, own vehicle a plus

How to apply

To apply, please send your resume and a brief statement of interest to Abbey Matye, abbey@savannahmusicfestival.org. No phone calls, please.